Well-Fed Shipping policy

Currently Well-Fed does not ship directly to customers, but to specific collection points.

The below is taken from our Terms of service:

Delivery, Collection, Risk and Missed Collections

9. Delivery to MealCentres: Well‑Fed delivers Products to fixed MealCentre locations only and publishes collection windows on the site. 

10. Customer collection responsibility: It is the Customer's responsibility to collect orders within the listed collection window. Customers must bring proof of order in order to collect their orders.

11. Risk and custody: Risk and responsibility for temperature control and handling is transferred to the Customer at the MealCentre collection point. While items are held at the MealCentre, the Partner is responsible for safe storage in accordance with Well‑Fed guidance. After collection, the Customer is responsible for storage, reheating and consumption.

12. Missed collections: No refund will be provided for missed collections. Where possible, Well‑Fed will contact the Customer to remind them of their collection. Uncollected items may be disposed of or donated at Well‑Fed's discretion.